TERMS OF USE

This website i.e. Epigeneres.com is owned, managed, and operated by Epigeneres Biotech Private Limited (“Company”). Please read these Terms of Use (“Terms of Use”) before using the Website. These Terms of Use set forth the standards of use of Website and/or use of Services. Any reference to the words “You” or “Your” as used herein refer to the person(s) accessing or using the Website for any purpose and includes any employee(s), agent(s) of the person(s) accessing and using this Website to avail the Services and any reference to the Company includes its affiliates.

BINDING ACCEPTANCE

By using the Website and accepting the privacy policy You represent that you have read and agreed to be bound by these Terms of Use, as well as rules, privacy policy, and any additional terms referred to herein. Your access to the Website and/or use of the Services constitutes your acceptance of all the provisions of these Terms of Use. If you disagree with any part of these Terms of Use, you may not access or otherwise use this Website in any manner.

ELIGIBILITY

By using the Website and/or the Services, you represent and warrant that you have the right, authority, and capacity to enter into a contract with the Company in respect of the Services being offered by the Company and to abide by all of the terms and conditions set forth herein. In particular:

• You accept financial responsibility for all transactions made under your name or account.
• You are 18 years of age or over and have the legal capacity to enter into a contract to form the binding contract in your jurisdiction.
• You represent and warrant to the Company that you will use the website in a manner consistent with all the applicable rules and regulations.

REGISTRATION

To avail the Services, you will be required to register on the Website by following the registration process as mentioned hereinbelow:

• Create your Account by choosing a ‘Username’ and ‘Password’.
• Fill your basic information such as name, age, sex, e-mail address and phone number. You warrant that all information you provide about yourself or anyone else shall be true and accurate. In case, any of the information provided by you is found to be false or inaccurate, the Company may in its sole discretion, block/remove your account.
• On completion of the registration process, you will become entitled to avail the Services being offered by the Company, subject to payment of the Fee.

USE OF SERVICES

The term “Service” means and includes “HrC Test” provided by the Company at its most advanced state-of-art testing facilities.

The use of the Website entitles you to avail the Services (subject to completion of registration process) in the following manner:

• To view the test being offered on the Website and book the test which suit your requirements.
• Select any of the options i.e. (a) Visiting at any of our testing facility(ies) to give sample or (b) Home Service (if available, at the nearest testing facility) in which case the Company shall send its Phlebotomist to your home for collection of the sample.
• After the booking formalities are done, you will receive details of booking on your registered email address.
• Once your test report is ready, You will receive the report by e-mail on your registered e-mail ID within 8-10 working days.

The Services are non-transferable i.e. only the person in whose name the test is assigned at the time of booking will be eligible to avail the Services.

For availing the Services, booking is to be done at least a day in advance of any business day.

You confirm and acknowledge that Company shall not be liable or responsible for any deficiency in payment of consideration payable towards the Services booked by you through use of the Website. In case of any deficiency in payment of consideration by you, Company is not bound to provide you a Test report.

INTELLECTUAL PROPERTY AND OWNERSHIP

All rights, title and interest in and to the Website, all the content, code, data, and materials thereon, the look and feel, design, and organization of the Website, and the compilation of the content (including, for example, text, audio, photographs, illustrations, graphics, other visuals, video, copy, etc.), and other materials on the Website, including but not limited to any copyrights, trademark rights, patent rights, moral rights and other intellectual property and proprietary rights therein is owned solely and exclusively by the Company. Your use of the Website does not grant to you ownership of any content, code, data, or materials you may access on the Website. Any commercial use or exploitation of the Website is strictly prohibited. The material may only be used for your personal use for non-commercial purposes. You are prohibited to modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit, any of the content, code, data, marks, and/or other materials available on the Website in whole or in part.

CONFIDENTIALITY

For the purpose of this Agreement, “Confidential Information” means all non public information disclosed by a Party or its employees, agents, or contractors (collectively, the “Disclosing Party”) to the other Party, its Affiliates its employees, agents or contractors (collectively, the “Receiving Party”) that is designated as confidential or that, given the nature of the information or the circumstances surrounding its disclosure, reasonably should be considered as confidential. Confidential Information includes in relation to Company, non public information relating to the Company’s technology, methods, processes, customers, business plans, business and operating processes, promotional and marketing activities, finances, and other business affairs, etc. and in relation to you, the personal information disclosed by you while making a booking and the information relating to your Account, username or password, and your test report(s). For the purpose of this Agreement and attachments thereto and all renewals, “Confidential Information” means all information (including any information relating to the Account, username or password etc.), methods developed for analysis, examination and verification and other such details (the “Disclosing Party”) or, which may be supplied to or may otherwise come into the possession of the other (the “Receiving Party”), whether orally or in writing or in any other form, and which is confidential or proprietary in nature or otherwise expressed by the Disclosing Party to be confidential and is not generally available to the public.

The Receiving Party will, at all times maintain, and cause its agents, employees, contractors, and Affiliates to maintain the confidentiality of all Confidential Information belonging to the Disclosing Party. The Receiving Party will take all reasonable measures to avoid disclosure, dissemination or unauthorized use of Confidential Information by it or any third party, including, at a minimum, those measures it takes to protect its own Confidential Information of a similar nature. The Receiving Party will not use Confidential Information of the Disclosing Party for any purpose whatsoever other than those specifically set forth herein.

The obligations set forth in Clause 6.2 do not apply if and to the extent the Receiving Party establishes that: (a) the Confidential Information disclosed to the Receiving Party was already known to the Receiving Party, without obligation to keep it confidential; (b) the Receiving Party received the Confidential Information in good faith and without restriction from a third party lawfully in possession thereof without obligation to keep such Confidential Information confidential; (c) the Confidential Information was publicly known at the time of its receipt by the Receiving Party or has become publicly known other than by a breach of this Agreement; (d) the Confidential Information is independently developed by the Receiving Party without use of the other Party’s Confidential Information; or (e) the Confidential Information is disclosed by the Receiving Party with the prior written approval of the Disclosing Party (f) the Confidential Information is required to be disclosed by Applicable Law or by judicial or administrative process.

INDEMNITY

You agree to indemnify and hold the Company, its parents, subsidiaries, affiliates, officers and employees, harmless from and against any and all claims, losses, liabilities, damages, penalties, fines, expenses, costs, including, but not limited to, legal fees and disbursements, arising out of or relating to any use of the Website and/or the Services, including but not limited to: (i) any breach by you of these Terms of Use, including any breach of the representations and warranties contained herein; (ii) any use by you of the Website or Services; and (iii) any violation of any rights of any third party.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Company shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to the use of the Website and/or the Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not Company was advised of the possibility of such damages. In no event shall Company’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Website or using the Services.

TERMINATION

The Company may terminate or suspend your account and access to the Website and Services, in its sole discretion, at any time, without notice, for any reason, including but not limited to a breach of these Terms of Use. Upon termination, your right to use the Website and/or Services will immediately cease, and you agree to immediately stop using the Website and/or Services. Any provisions of these Terms of Use that by their nature should survive termination will survive, including but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

CHANGES TO TERMS

We may revise these Terms of Use from time to time in our sole discretion. Any changes will be effective upon the posting of the revised Terms of Use on the Website. Your continued use of the Website and/or Services after such changes constitutes your acceptance of the new Terms of Use. It is your responsibility to review these Terms of Use periodically for any changes.

GOVERNING LAW AND JURISDICTION

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

CONTACT US

If you have any questions or concerns about these Terms of Use, please contact us at: support@epigeneres.com.

PRIVACY POLICY

At Epigeneres Biotech Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.epigeneres.com. Please read this Privacy Policy carefully.

INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website.
• Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have previously visited.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our Services from the Website.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Administer Sweepstakes and Contests: To administer sweepstakes and contests and to send you the information you requested.
• Assist Law Enforcement: To assist law enforcement and respond to subpoenas.
• Deliver Targeted Advertising: To deliver targeted advertising and content to you.
• Email: To send you an email regarding your account or order.
• Improve Website: To improve our Website and Services.
• Respond to Inquiries: To respond to your inquiries and provide customer support.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

COOKIES POLICY

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files that are placed on your device when you visit our Website. They help us remember your preferences and provide a better user experience. This Cookies Policy explains what cookies are, how we use them, and your choices regarding cookies.

HOW WE USE COOKIES

We use cookies for various purposes, including:

• Essential Cookies: To remember information that changes the way the Website behaves or looks, such as your language preference.
• Performance Cookies: To help us analyze how our visitors use the Website and to monitor Website performance. This helps us provide a high-quality experience by customizing our offering and quickly identifying and fixing any issues that arise.
• Functionality Cookies: To enhance the functionality of our Website by remembering your preferences and providing personalized content.

YOUR CHOICES REGARDING COOKIES

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of the Website may not function properly. For more information on how to manage cookies, you can visit the help page of your browser.

CONTACT US

If you have any questions about our Privacy Policy or Cookies Policy, please contact us at: support@epigeneres.com.